Labsert Frequently Asked Questions

What kind of shirts do you use and are they true to size?

Our t-shirts are crafted with the utmost comfort in mind, utilizing softstyle t-shirts made from a blend of 65% cotton and 35% polyester. The fabric is also preshrunk cotton, ensuring a perfect fit wash after wash.

How are your items shipped?

We use USPS and UPS to ensure reliable and efficient delivery of your orders. Rest assured that you will receive a tracking number via email as soon as your order is shipped, allowing you to monitor its progress until it reaches your doorstep, hassle-free.

What do I do if I have an issue with my order?

Customer satisfaction is our top priority. If you encounter any issues with your order, please reach out to us and we will go above and beyond to resolve the problem promptly and to your complete satisfaction. We take pride in providing exceptional service and ensuring that you have a positive shopping experience with us.

Can I cancel my order?

Requests are accepted within 12 hours of placing an order. Once the cancellation window has passed, orders will be processed promptly, as items are typically shipped within 1-3 business days.

Are returns allowed?

Please read our return policy.